Want to get in touch?
Speak to our expert team if you want to find out more about the Passiv Smart Thermostat or need help with one of our other products.
What can we help you with?
Passiv Smart Thermostat
Find out how to become a Passiv Smart Thermostat installer or get help with an existing installation.
Solar
For support commissioning a meter or to speak to us about our solar services for portfolio owners.
Innovation
Talk to the team about how Passiv can support you on an innovation project.
Something else
If you have a hybrid heat pump, Sigfox monitoring device and for all other enquiries.
Who are you?
Homeowner
Living in a home with the Passiv Smart Thermostat and need help with the Passiv app, Thermostat or Programmer.
Installer
Existing Passiv Smart Thermostat installer and need help with installation or commissioning.
Partner
Existing seller or distributor of the Passiv Smart Thermostat and need help with an order.
New customer
Find out more about the Passiv Smart Thermostat and how you can become a Partner.
Engineer
Existing meter installer and need help with installation or commissioning.
Existing Portfolio Owner
Existing Passiv customer and need help with a service we provide.
New customer
Find out more about the solar services Passiv can offer to portfolio owners.
Get help
Visit our Help Centre
Our Help Centre is the quickest way to get support and is available 24/7 with answers to the most common questions about the Passiv Smart Thermostat.
Send us an email
Email the team for support. We aim to reply to all emails within 3 working days.
Speak to the team
Give us a call and speak to one of the experts.
Lines are open Monday to Friday, 8.30am-5pm.
Visit our Help Centre
Our Help Centre is the quickest way to get support and is available 24/7 with answers to the most common questions about the Passiv Smart Thermostat.
Send us an email
Email the team for support. We aim to reply to all emails within 3 working days.
Speak to the team
Give us a call and speak to one of the experts.
Lines are open Monday to Friday, 8.30am-5pm.
Send us an email
Email the team for support. We aim to reply to all emails within 3 working days.
Speak to the team
Give us a call and speak to one of the experts.
Lines are open Monday to Friday, 8.30am-5pm.
Send us an email
Email the team for support. We aim to reply to all emails within 3 working days.
Speak to the team
Give us a call and speak to one of the experts.
Lines are open Monday to Friday, 8.30am-5pm.
Send us an email
Email the team for support. We aim to reply to all emails within 3 working days.
Speak to the team
Give us a call and speak to one of the experts.
Lines are open Monday to Friday, 8.30am-5pm.
Send us an email
Email the team for support. We aim to reply to all emails within 3 working days.
Speak to the team
Give us a call and speak to one of the experts.
Lines are open Monday to Friday, 8.30am-5pm.
Send us an email
Email the team for support. We aim to reply to all emails within 3 working days.
Speak to the team
Give us a call and speak to one of the experts.
Lines are open Monday to Friday, 8.30am-5pm.
Send us an email
Email the team for support. We aim to reply to all emails within 3 working days.
Speak to the team
Give us a call and speak to one of the experts.
Lines are open Monday to Friday, 8.30am-5pm.
Send us an email
Email the team for support. We aim to reply to all emails within 3 working days.
Speak to the team
Give us a call and speak to one of the experts.
Lines are open Monday to Friday, 8.30am-5pm.