Case Study Hero

Making light work of solar buyback


  • PassivPro solar monitoring platform maximises return on assets and reduces
    operational costs
  • Legally watertight FIT transfer process shortens time to revenue

With the feed-in tariff (FIT) payable for domestic systems at an all-time low in the UK, the rate of
new installations has plummeted. As a result, the renewables industry is looking to new
business models, like ‘solar buyback’, for sources of income.

“Our solar buyback scheme is simple,” said Matt Coates, Division Manager at Be Renewables.
“We’re investing in existing installations where customers are looking to release some capital
from their property, but want to continue to benefit from the free electricity generated by the PV

Be Renewable pays a cash lump sum to householders, the amount depending on the system
size, quality, installation date and predicted yield. In return, Be Renewable will receive the FIT
payment for the duration of the homeowner’s agreement. The company also assumes
responsibility for maintaining the PV system until ownership reverts to the homeowner at the
end of the contract.

Optimising returns

As well as growing its own portfolio, Be Renewable acts as an agent for institutional investors,
managing PV assets on their behalf. In total, Be Renewable currently manages over 3.6GWh of
rooftop PV assets. In addition to acting as an agent, the company also takes care of the
operations and maintenance for larger firms’ assets.

The financial success of the solar buyback business model depends on optimising the returns
from all assets, while minimising operational costs.

“When we entered this market we knew that we would need to deploy some smart technology to
make it workable,” stated Matt. “As well as being able to remotely monitor every domestic
system under our control, we also needed to ensure that we can transfer ownership from the
householder as quickly and efficiently as possible.”


Choosing the right partner

Matt knew Passiv well, having worked with them in a previous role. “Passiv
has a reputation in the industry for providing excellent support, and that was my past experience
when we rolled out thousands of their meters on PV systems for local authority properties.
Given our new requirements at Be Renewables, I was confident they would be able to help me,”
stated Matt.

To meet the needs of the emerging solar buyback market, Passiv worked closely with
Matt and his team to add key features to its solar monitoring platform, PassivPro. The platform
enables proactive management of solar PV portfolios to maximise yields and enable operators
to efficiently maintain their assets.

One of the key requirements is for Matt’s team to be able to react quickly to identify and fix
problems with underperforming assets. The platform allows them to set up automated alerts
against customised KPIs to simultaneously monitor thousands of PV systems, which minimises
the chance of losing valuable income on their PV investments.

Alongside automated monitoring, Be Renewable takes advantage of a portfolio of services
offered by Passiv and its sister company, which streamline administration
of the FIT, including licensee switching.

“One of the key benefits to us is that Passiv is a one-stop shop. We use their complete
service so we don’t have to talk to different contacts for monitoring, FITs processing, operations
and maintenance and so on,” continued Matt. “We can use the system to store important
documents acting as an asset register to identify the details investors need access to for legal
compliance. We have access to auditable workflows, automated quarterly FIT processing, O&M
ticket handling – all within the same platform.”

Switching licensees is a complex process. The existing licensee has to be informed that the FIT
is moving, and on the day of the transfer an installer must visit the site to take the meter
readings, switch the system over to a new meter and then someone has to notify the central FIT
register, mortgage company and land registry.

“As well as removing a lot of the workload from our team, we probably save a few weeks of
delay on each new system by using Passiv to streamline the process for us,” claimed
Matt. “Solar buyback is a high volume, time-sensitive opportunity so for us to be able to save
that time and know that we are following a legally watertight process on every system we
purchase is critical.”

“What’s also important to us is that the system is highly reliable and has an intuitive user
interface so it’s easy to use, which means that we can process transfers faster. Home owners
appreciate getting their money quicker, and investors like it because we minimise the potential
for lost income, especially important in summer when systems are running at full tilt.”

“We can’t do everything on our own so the partnerships we build with companies like
Passiv are critical to our business. We have a great relationship with Passiv;
they are totally trustworthy and easy to do business with, which helps us to deliver a better
service for our customers.”

About Be Renewable

Be Renewable, the renewable energy division of the Be Smart Group, installs and maintains
solar systems from 1kWp to over 100kWp. It also offers an industry-leading solar buyback
solution and works with investors to manage their solar assets on their behalf.